The privacy of our clients, employees, and company representatives is important to Profile Legal Services Inc. and the purpose of this policy is to inform you what personal information we collect, how we use it, what may be disclosed to others, how long we keep it, and how you can request access to your personal information or obtain more information about Profile Legal Services Inc.’s privacy policies.
Personal Information:
Personal information means any information about you except your name, business title, business address, business e-mail address, business telephone number or business fax number.
We will identify the purposes for which we collect Personal Information at or before the time of collection.
Please Note: Identify and Assess Candidates Names, addresses, and telephone numbers listed in the telephone or other directories are not considered to be personal information.
Accountability:
We are responsible for protecting personal information in our control. We have designated our President to be accountable for our compliance with this policy and the privacy legislation. If you wish to contact our Vice President you may do so by one of the following methods:
Telephone: 416-977-7312
Email: DebbieA@profilelegal.com
Mail: 90 Adelaide Street West, Suite 401, Toronto, ON
Personal Information Collected:
We collect appropriate and pertinent personal information whenever you engage in one or more of the following with Profile Legal Services Inc. directly through Human Resources Department or management. Personal information may be collected verbally or non-verbally, through the following methods:
1. Application for employment
2. Inquiry regarding employment availability
3. Personal employee form
4. Any communication/conversations where information is offered.
The purposes will be limited to those which are related to our business and which a reasonable person would consider appropriate in the circumstances.
We will make a reasonable effort to identify the purpose of collection to the individual from whom the Personal Information is collected. We will state the purpose in such a manner that an individual can reasonably understand how the information will be used or disclosed
Personal information may include one, some, or all of the following information about you:
a. Name, address, and telephone number
b. Personal facsimile number and email address
c. Occupation (current and past)
d. Work history
e. Pay history
f. Language preference
g. Date of birth (we only require to know if you are over 18 and under 65 for purposes of Canada Pension) or actual date of birth for benefits purposes or if requested by WSIB in the event of a workplace injury
h. Social Insurance Number, work permit number, and other identification
i. Banking information for direct deposit
j. Driver’s License number or photo identification
k. Marital status only if needed for benefits application
l. Personal emergency contact information
m. Hours worked
n. Physical limitations and capabilities for job offered
o. Credentials to support training and/or education
Please Note: Follow Up Social Insurance Number and/or work permit number is required by law at time of hire.
Safeguarding Personal Information:
We use your personal information for the purposes listed below. Access to your personal information is restricted to the Human Resources Department and President, who need access to perform their work.
Use of Personal Information:
Your personal information may be used for one or more of the following reasons related to providing customer service to you:
1. Provide employment confirmation
2. Obtain personal benefits
3. Process payment by cheque or direct deposit
4. Follow-up to obtain your feedback on our level of service
Personal Information will only be collected, used, or disclosed with the knowledge and consent of the individual, except where inappropriate.
The way in which we seek consent, including whether it is express or implied, may vary depending upon the sensitivity of the information and the reasonable expectations of the individual.
We will seek consent for the use or disclosure of information at the time of collection. In certain circumstances, consent may be sought after the information has been collected but before use (such as where we want to use information that has already been collected for a purpose not previously identified).
We will not, as a condition of the supply of services, require an individual to consent to the collection, use, or disclosure of Personal Information beyond that required to fulfill legitimate purposes.
In certain circumstances, as permitted or required by law, we may collect, use or disclose Personal Information without the knowledge or consent of the individual. These circumstances include, Personal Information which is subject to solicitor-client privilege or is publicly available as defined by regulation, where collection or use is clearly in the interests of the individual and consent cannot be obtained in a timely way, to investigate a breach of an agreement or a contravention of a law, to act in response to an emergency that threatens the life, health or security of an individual, for debt collection, or to comply with a subpoena, warrant or court order.
Generally, if you provide us with Personal Information, we will assume that you consent to our collection, use and disclosure of such information as described in this Privacy Policy, if applicable, or otherwise at the time of collection.
Disclosing or Sharing Personal Information:
We do not sell your personal information to any outside source. We may be required to share some or all of your personal information with third party services providers including the following:
1. Prospective and existing clients
2. Financial Institutions (re: direct deposit)
3. Insurance companies (re: benefits)
4. Quality assessment and risk management
Please Note: We may also disclose your personal information when we are required or permitted to do so by law- WSIB, Courts, and other government agencies.